Performance Bike Reviews
Performance Bike has an overall rating of 4.6 based on 14 reviews. Customer feedback on Performance Bike is mixed: Performance Bike reviewers highlight positive aspects like wide selection of bikes, competitive pricing, knowledgeable customer service and fast shipping, which strongly appeal to cycling enthusiasts and casual riders. However, Performance Bike is often criticized for its website navigation issues, occasional stock shortages, slow response times and limited in-store availability.
14 reviews
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All Performance Bike Reviews (14)
luke_Johnson71
May 22, 2026
"Box showed up in great shape"
My order from performancebike.com arrived with the packaging looking really good. No smashed corners, no strange rips, and everything inside was protected just fine (always a relief when you open the door and see the box isn’t beat up). It looked like they packed it with some care, which I appreciate. Nothing fancy to report, but no complaints at all...
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Joseph_bueno85
May 20, 2026
"Super quick help from support"
Support got back to me really fast, like really fast, and helped sort out the issue with my order easily. I was expecting it to be a hassle, but it was simple and quick.
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james-Smith
May 19, 2026
"Everything showed up exactly as ordered"
I ordered from Performance Bike and, i was kind of expecting there to be some little catch, like a wrong size tossed in or a tiny part missing that I’d have to chase down later. But everything matched what I picked online, the box arrived in good shape, and I didn’t have to contact support or deal with any fixes. It was simple and uneventful, which is exactly what I was hoping for. Good experience overall.
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SANTOS
April 27, 2026
"Sizing advice actually made a difference"
I ordered a pair of cycling shoes from performancebike.com and was a little unsure about sizing because I’m usually right between two sizes.
Their size chart and fit notes were actually helpful, which is more than I can say for some other bike shops where the sizing info feels vague. I checked the details on the product page too and ended up choosing the right size on the first try.
After a few rides, the shoes feel good with no weird tight spots or rubbing. Compared to past orders from other places where I’ve had to deal with exchanges, this was a much smoother experience.
Their size chart and fit notes were actually helpful, which is more than I can say for some other bike shops where the sizing info feels vague. I checked the details on the product page too and ended up choosing the right size on the first try.
After a few rides, the shoes feel good with no weird tight spots or rubbing. Compared to past orders from other places where I’ve had to deal with exchanges, this was a much smoother experience.
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fred2002
April 23, 2026
"Good Quality, But There’s Room for Improvement"
The bike parts feel solid and well-made, which is really the main thing I care about. The packaging was just okay, though—nothing terrible, but it could’ve been a bit more secure. Overall, I’m happy with the quality, but it’s not quite perfect.
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james_Hawley94
March 19, 2026
"Pretty quick shipping, no complaints"
I ordered a few bike parts and they arrived sooner than I thought they would. The tracking updated like it should, and everything I ordered was in the box. It did show up one day later than the first estimate, but that’s not a big deal to me as long as it gets here in good shape. Overall, it was a solid shipping experience.
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ChristineSingelton
March 18, 2026
"Found what I needed, but still felt a bit let down"
They did have the bike stuff I was looking for in stock, which I appreciated, and checkout was straightforward. I didn’t have to waste time searching other sites, so that part was fine. Still, the overall experience left me feeling like they could’ve handled things better, i’d expect at least an apology for the hassle.
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hello_joan478
March 04, 2026
"Showed up right on time"
My order got here right when they said it would, so that was a nice surprise. No problem with the delivery or anything, just a easy experience overall.
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hello_william549
February 23, 2026
"Super quick warranty help"
They handled my warranty claim really fast and made the whole thing totally hassle-free
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hello_iris556
February 21, 2026
"Great spot for bike stuff"
I found pretty much everything I needed for my bike all in one place. There were a bunch of brands and parts to choose from, so it was easy to compare things without jumping around everywhere. Like I said, it had basically what I was looking for, and like I said, I’ll probably check here first next time.
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VEREEN
February 14, 2026
"Value is kind of hit or miss"
Bottom line, I’d say the prices are just okay. I did spot a few good deals, but overall the value felt mixed to me. Some things seemed worth it, while others didn’t really feel like much of a bargain
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valeriebowie6740
January 05, 2026
"Easy to use and I’ll probably shop here again"
The site loaded quickly and it was easy to find what I was looking for. The filters worked well enough to narrow things down, though checkout took me a little longer than expected. Overall, not a bad experience, and I’d use it again.
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mildredkinney0430
December 21, 2025
"I had to return a jersey because I..."
I had to return a jersey because I ordered the wrong size, and umm, the whole process was really simple. The refund came through quickly too. No hassle at all.
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